Privacy Policy

Luminance Test Australia is a trading name of Sliptest Australia Pty Ltd (ABN 80 111 154 324) ("we", "us", "our"). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

• Name, email address, phone number and postal address
• Details of your enquiry or service request
• Site location and project details provided by you
• Anonymised website usage data collected via Google Analytics

We collect this information only when you contact us directly (via phone, email, or our contact form) or when you browse this website.

2. How We Use Your Information

We use personal information to:

• Respond to your enquiry and provide the services you have requested
• Prepare and deliver luminance contrast testing reports
• Send you invoices and service-related communications
• Improve our website and services using aggregated, anonymised analytics data

We will not use your personal information for any purpose other than those described above without your consent, except as required or permitted by law.

3. Disclosure of Personal Information

We do not sell, rent or trade your personal information. We may disclose your information to:

• Our staff and contractors who need it to deliver our services
• Third-party service providers (such as form processing services) who are bound by confidentiality obligations
• Regulators or law enforcement agencies if required by law

4. Google Analytics

This website uses Google Analytics to collect anonymised data about how visitors use our site (e.g. pages visited, time on site, device type). This data does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website is served over HTTPS and form submissions are transmitted securely. We retain personal information only for as long as necessary to provide our services or as required by law.

6. Access and Correction

Under the Privacy Act 1988, you have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, incomplete or misleading. To make a request, contact us at shay@luminancetest.com.au. We will respond within 30 days.

7. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at shay@luminancetest.com.au. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review this policy periodically.

9. Contact Us

For any privacy-related questions, please contact:

Sliptest Australia Pty Ltd
ABN 80 111 154 324
📞 0434 133 035
✉ shay@luminancetest.com.au